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Unfortunately to maximize efficiency at our warehouse we cannot cancel orders after they have been placed. We can however provide you with a return label and instructions on how to return any unwanted items for an exchange or refund. Please refer to
If you have placed an order and your money has been taken but you haven't received an order confirmation, first check your email spam folder to ensure the confirmation hasn't been misdirected there. If you cannot find any confirmation, please share w
Unfortunately to maximize efficiency at our warehouse we cannot cancel orders after they have been placed. We can however help with a return and instructions on how to return any unwanted items for an exchange or refund. Please refer to our returns s
Yes! Some of our products can be purchased without a subscription - just select one-time purchase on our website. Please note that currently our free gift bundles and premium starter kits are subscription only.
Yes!. These can be found here:Â Boost Brainpower with NEUBRAIN Smart Coffee: 7-Day Supply
Great question!. Unfortunately Smart Coffee is only available in standard coffee flavor right now. We currently have plans to expand this range and are always happy to hear your suggestions!
We release all our latest discounts and offers via our mailing list - you can sign up here: https://drinkneubrain.com. Scroll to the very bottom of our homepage!
If you experience a delay with your order or it hasn't been sent out within the expected timeframe, we want to extend our sincerest apologies for any inconvenience caused. Rest assured that we are actively processing your order and you will be provid
Great question!. We recommend hand washing the accessories to keep them looking in tip top shape!. You can however use a dishwasher or soak them in warm soapy water if you are looking for a deep clean. This may cause the color and print to fade over