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How can I cancel my subscription?Updated 8 days ago

We're sorry to see you go! Cancelling your subscription is straightforward — you can do it yourself in the subscriber portal at any time.

 

How to cancel

Log in here using the email associated with your original order: Subscriber Portal

Once logged in, you can cancel your subscription with a single click.

 

Cancellations must be done through the subscriber portal — we're not able to cancel subscriptions over email or phone. If you have trouble accessing your account, our team is happy to walk you through the process. Email us at [email protected].

 

Before you cancel: alternatives

Inside your subscriber portal, you can also:

  • Pause your subscription for up to 4 weeks.
  • Skip an upcoming delivery.
  • Reschedule the date of your next delivery.

 

What happens when you cancel

  • You won't be charged again or receive any further shipments.
  • Cancelling does not cancel any orders that have already been placed, those will still ship.
  • Loyalty points are forfeited at cancellation.
  • If you cancel before completing all 6 of your free gift orders, you'll lose any remaining gifts. (If you reactivate the same subscription later, you'll pick up where you left off.)

 

For full details, see our Cancellation Policy.

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